Refund policy
Returns & Refunds
We want you to love every piece you order from us. If something isn't right, we're here to help!
Return Window
We accept returns within 30 days of delivery.
Eligibility
To be eligible for a return:
- Items must be unworn, unwashed, and unused.
- Items must have original tags attached.
- Items must be returned in their original packaging.
Items returned that do not meet these conditions may not be accepted.
How to Start a Return
Returns can be initiated directly through our online return portal
To start a return, log in using your order number and email address and follow the on screen instructions.
Refunds
Refunds are issued within 3–5 business days of receiving and inspecting your return.
Once issued, please allow 5–10 business days for your bank to process and post the refund.
Exchanges
To ensure accurate inventory and the fastest turnaround times, we do not process direct exchanges at this time.
If you need a different size or style, simply return your item for a refund and place a new order – we'll take care of the rest.
If you have any questions, feel free to reach out. We’re always happy to help!
Damages & Issues
If your order arrives damaged or incorrect, please contact us at info@eraeveryday.com and we'll be more than happy to resolve the issue for you.
Final Sale Items
Items marked as final sale are not eligible for return or refund.